Shipping policy

At Erlinkete, we are committed to delivering your orders efficiently and securely. This Shipping Policy explains how we process, ship, and deliver your purchases.

Order Processing

  • Orders are processed within 1–2 business days (Monday to Friday)

  • Orders placed on weekends or public holidays will be processed on the next business day

  • Once your order is processed, it will be prepared for shipment

Shipping Time

  • Estimated delivery time: 3–7 business days within the United Kingdom

  • Delivery times may vary depending on your location and the courier service

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

  • We offer free standard shipping on all orders

  • No additional shipping fees will be charged at checkout

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number

  • You can use this tracking number to follow your order’s progress

Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

  • High order volumes

  • Courier disruptions

  • Weather conditions or unforeseen circumstances

Erlinkete is not responsible for delays caused by third-party carriers.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided:

  • Delivery may be delayed or unsuccessful

  • Additional charges may apply for re-delivery

Lost or Stolen Packages

Erlinkete is not responsible for lost or stolen packages confirmed as delivered by the courier. If you experience an issue, please contact the courier directly or reach out to us for assistance.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: support@erlinkete.site
Phone: +44 7216 788723
Address: Saint Asaph Drive, Port Talbot, SA12 7LL, United Kingdom