Privacy policy

At Erlinkete, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following types of personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Order details and purchase history

  • IP address, browser type, and device information

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only with trusted third parties when necessary, including:

  • Payment processors to complete transactions securely

  • Shipping carriers to deliver your orders

  • Service providers that help operate our website

All third parties are required to keep your information secure and use it only for the intended purpose.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. All sensitive information is transmitted using secure encryption technologies.

Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements

Your Rights

If you are located in the United Kingdom or the European Economic Area, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data portability

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand how users interact with our website

  • Improve performance and functionality

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: support@Erlinkete.site
Phone: +44 7216 788723
Address: Saint Asaph Drive, Port Talbot, SA12 7LL, United Kingdom